Computer playing up?

Straightforward help from a South Melbourne technician, at home or in your small office.

What’s going wrong?

Job docket

No. 0001

Problem

Wi-Fi doesn’t reach every room

We’ll check

Router placement, dead zones, coverage

Usually

Most homes & offices

Likely cost

$200 to $300 + parts

Next step

You approve before we go further

Labour $187/hr inc GST. No call-out fee.

No surprises

2009

Year we started

1,557+

Australians helped

$0

Call-out fee

Sound familiar?

“My computer is slow or keeps crashing”

Diagnosis, tune-ups, drive and memory upgrades.

“My Wi-Fi doesn’t reach every room”

Coverage fixes and whole-home access points.

“I think I’ve got a virus”

Malware removal and a safer setup afterwards.

“My Mac needs sorting out”

Mac and Apple support, setup to troubleshooting.

“My files are gone”

Data recovery and backups so it never happens twice.

“I want a smarter home”

Smart home devices set up and talking to each other.

One rate. Published.

$187 / hour inc GST

Within the first hour you’ll know what’s wrong and what it’ll cost. Nothing extra without your OK.

How pricing works

How a job runs

Step 1

Tell us what’s wrong

Call or book online. We’ll check it’s something we handle.

Step 2

We find the cause

And explain it in plain English. Worth fixing or not, we’ll say so.

Step 3

You approve the rest

Parts and extra work only go ahead once you’ve said yes.

“We pretty much use them for all of our computer needs.”

Milco Bogeolevski, Davies Craig Pumps

Our promise

No upselling. No padding hours. If we make a mistake, we cover it.

Local, actually

Based at 72 York Street, South Melbourne VIC 3205. Onsite across Melbourne, or remote when the fix is in software.

Book a technician

Tell us what’s going wrong. We’ll tell you what happens next.

Call 03 9087 4389